{"id":33070,"date":"2022-08-04T16:00:46","date_gmt":"2022-08-04T06:30:46","guid":{"rendered":"https:\/\/lumary.com\/?p=33070"},"modified":"2022-08-04T16:07:32","modified_gmt":"2022-08-04T06:37:32","slug":"digital-transformation-is-not-a-dirty-word","status":"publish","type":"post","link":"https:\/\/lumary.com\/digital-transformation-is-not-a-dirty-word\/","title":{"rendered":"Digital transformation is not a dirty word"},"content":{"rendered":"

A significant obstacle for health care providers considering a digital transformation is resistance to change. Lumary\u2019s Disability and Aged Care Specialist, Stacey Sincock, explains how to alleviate those fears and choose the right tech partner to support you on your transformation journey.<\/span><\/h2>\n

Digital transformation is the integration of technology into every aspect of a business to replace outdated systems, improve existing processes and uncover new efficiencies. In the healthcare sector, the primary outcome of digital transformation is to enable providers to deliver quality person-centred care to the greatest number of people at the lowest possible cost.<\/span><\/p>\n

While digital transformation in healthcare may be daunting, it is necessary to keep up with this ever-evolving sector and deliver care that is seamless, connected and compliant. To help providers embrace this change, we will uncover how to challenge negative perceptions and develop a strong business case before selecting the right technology partner.<\/span><\/p>\n

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Challenge your perception of change<\/b><\/p>\n

Digital transformation is key to sustainability, yet digital transformation, especially in healthcare, is a complex process. Without a successful approach to change, digital transformation efforts may fall short on delivering desired outcomes.<\/span><\/p>\n

Many organisations treat change as a project with a defined beginning and end, but change is constant. Providers should learn to embrace change and see it not as something that needs to be managed but as a catalyst for improvement and an opportunity to increase staff satisfaction and deliver greater client care.<\/span><\/p>\n

Fast-growing NDIS provider <\/span>I Can Jump Puddles<\/span><\/i> developed an effective ongoing approach to change management<\/span><\/a>, and it\u2019s become the secret to their success.<\/span><\/p>\n

\u201cI love change, it excites me. We view it as continuous improvement for our business,\u201d says Sam Boag, Founding Director of <\/span>I Can Jump Puddles<\/span><\/i>. \u201cA big part of our change management culture is understanding why we are transitioning and helping our team recognise how this process will benefit them directly.\u201d<\/span><\/p>\n

By accepting change as an ongoing process and a natural and necessary part of any digital transformation, providers can view change as an opportunity rather than a challenge.\u00a0<\/span><\/p>\n

There is an assumption that providers undergoing a major transformation will experience more stress. While there may be some obstacles to overcome, creating a better attitude around change within your organisation will go a long way towards successfully integrating technology into the way your business operates.\u00a0<\/span><\/p>\n

Educating staff about the benefits of adopting new technology is also a good idea. With the right <\/span>care management software<\/span><\/a>, you can manage your entire organisation in one place with one accessible source of truth, empowering your team to do more of what they love and support your clients to live the life they choose.<\/span><\/p>\n

According to Sam, implementing an integrated end-to-end care management solution at <\/span>I Can Jump Puddles<\/span><\/i> has hugely impacted productivity and effectiveness<\/a>. In just four years, the organisation has grown from supporting 20 participants to over 1000.<\/span><\/p>\n

\u201c<\/span>It was important for me that <\/span>I Can Jump Puddles<\/span><\/i> uses one system instead of having multiple to learn and navigate. With Lumary being the only software our organisation uses, all of our almost 100 staff members use it every day. <\/span>This helped us keep focused on client outcomes and not on the administrative burden that comes with NDIS compliance.\u201d<\/span><\/p>\n

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Build a solid business case<\/b><\/p>\n

A strong business case<\/a> is the first step to a successful digital transformation, and it is crucial to create the right environment from the start. Organisations need to understand that digital transformation is not just about technology \u2014 it is about business and it is about people.<\/span><\/p>\n

Your business case should <\/span>support your organisation’s priorities, capabilities and future decision-making. <\/span>Before changing your processes, start by identifying your strengths and weaknesses to ensure you address the most significant areas of concern first.\u00a0<\/span><\/p>\n

Next, establish your core business objectives and identify a tech partner with an industry-specific, integrated platform and dedicated services to support you in achieving your organisational priorities. To better support your organisation through its digital transformation, bring a tech partner on board as early as possible so they can understand your operations, people and clients and share their expertise.<\/span><\/p>\n

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Choose the right tech partner<\/b><\/p>\n

Choosing the right tech partner is an essential and significant investment for any organisation. It would be best to have a partner who is prepared to work with you from the beginning as you develop your business case and be there every step of the way during implementation and beyond.<\/span><\/p>\n

There are seven recommended steps to consider when selecting an effective tech partner.\u00a0<\/span><\/b><\/p>\n