How to identify the digital gaps in your healthcare organization
If your business is not running as smoothly as it should, digital disconnect may be at the root of the problem.
In an ideal world, every healthcare organization would have a complete end-to-end integrated digital system with a single user interface – one that’s cloud-based and manages data in real-time. This might sound like an unachievable goal, but it is possible to integrate your digital systems and automate many of your routine business processes. Before you can find the right solution for your organization, you need to identify your digital gaps. Once you understand your challenges, it’s easier to find the most effective way to overcome them.
While every healthcare organization is different, there are three main areas that are more prone to data bottlenecks and information blockages. When you take the need for human involvement out of these processes, you can increase efficiency and accuracy while freeing up your support staff so they can focus on supporting and providing care.
1. HR systems, scheduling and rostering
Ideally, your rostering and scheduling systems would talk to each other as well as your HR tools. When gaps exist in your software applications, it means someone needs to enter data manually. This increases the likelihood of human error, which in turn reduces the accuracy of your business information. When you take the focus of your workforce away from clients and onto admin, your business efficiency will also be affected.
2. Claiming from health insurance
When you’re claiming from health insurance or any other funding body, there’s a regulatory process involved. The rules around ABA funding are complex and ever-changing. Without an integrated claiming solution, your staff will need to spend more time on admin tasks and less on providing care. This may result in you leaving money on the table.
3. Record keeping
When it comes to meeting your compliance obligations, it’s essential that you maintain complete records and establish an audit trail. This means all your client case notes and medication records need to be updated regularly, accurately and securely in compliance with HIPAA regulations. With a single healthcare platform (accessible from a mobile device), you can avoid the chaos of trying to manage data from a combination of paper, phone notes and spreadsheets.
Once you’ve identified the digital gaps in your business, the next step is to find the right solution to smooth out the data speed humps, automate as much as possible and get your business processes flowing freely. A single integrated healthcare software solution can fill the gaps in your organization so your employees can spend their time providing quality care.
Looking to fill the digital gaps in your organization?