Lumary Launches New Technology Solution for NDIS, CM Lite – Lumary

Lumary Launches New Technology Solution for NDIS, CM Lite

The application for smaller disability providers, helping them to improve business efficiency and provide better care

Adelaide-based HealthTech company, Lumary, has launched a new product, specifically designed for smaller disability providers in Australia, of which there are approximately 6000. This now forms part of the company’s broader health offering, as they continue to build tailored products for Australia’s healthcare sector.

Currently, the industry is faced with the ongoing limitations of manual operations, where providers are being held back by a lack of transparency, systems that don’t speak to one another, and paper-based data collection of participants. This means the growth of the provider is hindered simply by inefficiencies in administrative tasks. So what is CM Lite? CM Lite is a simple, ‘out-the-box’ product designed to lessen the burden of administration, while also catering for the growth, management, and scalability of service providers.

In this climate, if businesses cannot adapt to new technologies and leverage off them in order to improve their offering, then it is unlikely they will survive. Challenges such as not having a single source of truth, inconsistent or lack of collaboration with participants and their support network, inflexible systems and providers not owning their own data, means that the consumer suffers the most.

CM Lite aims to assist service providers to operate effectively, efficiently, and sustainably while empowering them to present themselves as their own brand and provide the best care. “We ensured we were able to do this by working closely with providers who were looking to scale. These providers participated in a pilot program and provided invaluable feedback into what worked and what they were looking for, ensuring we created a product that not only suited them and their needs but that of the broader market,” said Joseph Mercorella, CEO Lumary.

So what features does this product include?

  • Contract Management
  • Claim Funding
  • Regulatory Compliance
  • Client / Participant Management
  • Workforce Management
  • Client Case Management

And although the product covers all the important aspects of NDIS management, the tool itself is simple, easy to use, and can be purchased and set up in a few easy steps. Making the start of the digital transformation journey of a business an uncomplicated one.

Furthermore, as these growing businesses expand their offering and customer base, they can easily migrate from CM Lite to the complete Lumary CM platform which allows for a seamless transition and continued integration with best-of-breed applications. Ensuring a more simple, economical, sustainable, adaptable, and scalable solution.

“The health and wellbeing of communities is what Lumary is all about and it’s the driving force behind the work we do. Technology is constantly evolving and Lumary wants to continue bridging the gap between innovative and targeted digital solutions and people who need care,” concluded Mercorella.


Lucinda Boddy

About Lumary
Lumary is a Healthcare Platform provider and Technology Service Partner for digital transformation, integration, and success. It is a customer-centric care management application system powered by the world’s number 1 SaaS Cloud platform SalesforceTM. It incorporates best-in-class technology systems under a single commercial and managed integration model. Lumary’s headquarters are located in Adelaide, with offices in Sydney, Melbourne and San Francisco.