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Lumary information session: Building a business case for digital transformation

Creating a solid business case is the first step toward a successful digital transformation.

As the healthcare industry continues to evolve, it’s crucial for providers to implement the right technology. While digital transformation can seem daunting, it’s essential to create the right environment from the start. 

Our host Hamish Matheson, Enterprise Healthcare Consultant at Lumary, brought together a panel of industry experts to discuss how providers can approach building a business case that successfully supports the implementation of new technology.

Watch the webinar below to hear more from the knowledgeable panel, including our valued customer, Sunnyfield Disability Services, and business consultancy, BTP Australia.

This informative conversation explores:

  • Establishing your core business objectives and identifying the tech solution that can achieve your organisational priorities
  • Evaluating different approaches for digital transformation and how to decide which one is best for your organisation
  • Getting buy-in from your C-suite or board
  • Defining and measuring your return on investment

We encourage our community to connect with us and continue the discussion via conversations@lumary.com.au.

For further information about how Lumary’s care management software can support providers during their digital transformation, speak with our healthcare consultants today.


Meet the Panel

Hamish Matheson (Host) – Enterprise Healthcare Consultant, Lumary

Hamish Matheson has 20 years of experience solving complex business problems through efficient use of technology. Hamish was drawn to Lumary as he strongly supported and believed in the vision of Lumary to empower care providers in the provision of better care through the use of technology.

With a strong background in Telecommunications, managed infrastructure, enterprise software and workforce management, Hamish has extensive experience consulting with organisations on how to increase business efficiency and minimise cost by leveraging technology to reduce manual operations. Hamish understands the complexities of retaining an engaged workforce and increasing profitability through sustainable growth, as well as the significance of removing barriers for care providers in challenging, highly regulated environments.


Stephen Russell – General Manager of Operations and Business Systems Transformation, Sunnyfield Disability Services

Steve’s current focus is on leading and delivering strategic planning at not-for-profit NDIS provider, Sunnyfield Disability Services. He also holds execution in service delivery and financial executive positions. Steve strategically uses his knowledge to operate in high volume and low margin organisations and is passionate about focusing on business decision-making to improve employee and client outcomes.


Ian Dunn – Managing Director – Transformation Advisory, BTP Australia

Ian founded BTP Australia, a business advisory and digital automation solution for enterprise customers. Ian brings 25+ years of experience leading teams on automation programs, working with organisations across banking, insurance, public sector, professional services, and aged care. Ian is passionate about partnering with C-Level executives and how intelligent automation solutions can transform service delivery, productivity, quality, customer outcomes, and employee experience.

Peter Boyd – Enterprise Consultant and Disability and Aged Care Specialist, Lumary

Peter brings over 30 years of experience across management consulting, sales, and C-suite executive roles in the IT industry. For the last seven years, Peter has focused on business & digital advisory consulting and solutions in the disability and aged care sectors. He supports providers in this space with better ways to translate technology, people, and processes into greater business value.