Eliminating excessive admin in aged care gives staff more time to spend with clients
As the average lifespan of Australians continues to increase, so too does the demand on aged care providers who have been tasked with accommodating an ever-expanding list of complex care needs. Ongoing reforms in the aged care sector have also placed a renewed focus on client choice.
Karen Tansey, Lumary Aged Care Specialist, sat down with HelloCare to discuss how to improve staff retention and care outcomes. As a former home care manager and NDIS consultant, Karen has a unique understanding of the role that care planning and documentation play in delivering care outcomes.