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Efficient workflows and better care delivery: A customer success story with IDSS

Find out how Integrated Disability Support Services use Lumary to support their organisation to be more productive, better connected and deliver quality care.

Before implementing Lumary, NDIS provider Integrated Disability Disability Support Services (IDSS) struggled to optimise their workflows, make data accessible to frontline staff and effectively manage their 270 employees to deliver supports to 460 participants.

Listen to IDSS’s Co-founder and Executive Director Kahli Olesen as she talks about selecting Lumary as their tech partner and the positive impact so far on their staff and participants.


Since implementing the Lumary platform, IDSS has been able to: 

  • Track and record data from frontline staff through to administration 
  • Effectively and efficiently meet reporting requirements 
  • Manage NDIS compliance 
  • Significantly increase the speed at which they optimise support to participants  
  • Deliver better quality care and services


To find out how Lumary can transform the way your care delivery organisation operates, get in touch with our team via enquiries@lumary.com.au or request a demo.

Our speed at which we can optimise supports has significantly increased and we’re able to deliver better services because of the technology that Lumary introduced to us.