How can providers harness the latest tech to be sustainable?

With disability and aged care providers experiencing a number of challenges to remain sustainable, many are looking to the latest innovations to improve inefficient operational processes and profit margins. In the NDIS 2021-22 Q3 report, the NDIA reported 37,300 cancelled non-complying claims. This has affected 4,900 providers with incorrect or non-compliant payments totalling $43.5m. While […]

An empowered approach to digital transformation with Ability Options

How an all-women team successfully transitioned Ability Options to a new system and transformed the way the organisation operates and delivers care. Effectively implementing a new system across an entire organisation can be stressful. Ability Options, an NSW-based provider offering disability and employment services, has recently navigated this change and transformed the way they deliver […]